Notes:-
- Internet service is provided over Fiber to the Home/ Building (FTTH/ FTTB) or Fiber to the Neighborhood (FTTN) network or LAN; Service availability is subject to technical feasibility
- Data Usage includes Download and Upload
- Usage in every session will be measured and recorded in Bytes
- Above Plans are on Pre-Pay basis
- Seyfert has defined across all Plans. Hence, this policy gives all customers the opportunity to experience the network in the same way
- First recharge amount equivalent to the opted plan rental (incl. of tax) would be collected at the time of Customer Relationship Form (CRF) signing
- Download/ Upload speed indicated is speed up to our ISP node. Broadband speed available to the Customer is maximum prescribed speed for which the Customer is entitled and Seyfert does not give any assurance that the said speed shall be maintained at all times and the same may vary depending upon the network congestion, technical reason or any other unavoidable circumstances.
Installation and Router charges will be applicable on the time of Installation
Terms & Conditions:
- The Tariff Plans/ Offers are subject to Guidelines/ Directions/ Orders issued by TRAI and/ or DoT.
- Price shown above is exclusive of 18% GST (Goods & Services Tax)
- The above plans are available in selected areas only.
- Low-cost plans will only be available when the customer buys for multiple months
- Router/ONU is Seyfert property and has to be returned after discontinuation of the Services
- Seyfert communications reserves the right to modify/ withdraw the Tariff Plans without prior notice.
Duly filled-in and signed Tariff Selection sheet by the Customer is an integral part of the CRF (Customer Relationship Form)
Tariffs/Charges for the plans chosen are to be paid in advance and such charges are not refundable as this is a prepaid service .
No installation charges are applicable on Seyfert Fiber connection.
The Tariff Plans/Offers are subject to Guidelines/Directions/Orders issued by TRAI and/or DoT.
The Company at any time, shall reserve the right to modify/withdraw this T&C including but limited to tariff plans and display the same on its website without notice to the Customer and such posting will be deemed to have been read by the Customer.
Any one-time charges paid to Seyfert Regional Partners at the time of installation are non-refundable.
The company may extend a refund to the user only for his first payment in case of no-feasibility for building a new connection to the requested address.
The ONU devices provided by Seyfert against a security deposit will remain the property of Excitel Broadband Pvt Ltd at all times.
The speed committed under a plan is till the LAN port. WiFi Speed is subject to the customer premise’s in-house coverage & customer premises device performance.
The Company shall reserve the right to modify/withdraw any promotional campaign along with offered gratification (if any) and display the same on its website without notice to the Customer and such posting will be deemed to have been read by the Customer.
All mentioned plans are subject to change or discontinuation without prior information.
Prices, as mentioned, are on a per-month basis.
Prices as mentioned are exclusive of taxes.
Promo plans or introductory offer plans are for a limited period and may be withdrawn without any prior information. These are not available on renewal and are one-time onboarding plans.